Support

Countries We Ship To
Shipping Methods
Item Availability
Return Policy
Sale Items and Code Restrictions
Privacy Policy
BRNDNUSTORE.com is Fraud Smart

Countries We Ship To
Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany,Greece, Hong Kong, Ireland, Italy, Japan, Korea, Monaco, Netherlands, NewZealand, Norway, Russia, Singapore, Spain, Sweden, Switzerland, Taiwan, UnitedKingdom, United States.

To request shipment to a country that does not appear on our list, please donot hesitate to contact us to review supplemental policies.

Email: support@brndnustore.com

All Charges will show up on your credit card statement under "Maven Collective, LLC".

Back to Top

Shipping Methods
Items sent within the Continental US are shipped via USPS Priority or FedEx ground. All Canadianand international shipments are sent via USPS.

For International orders: You will be responsible for paying additional charges for customs clearance. Pleasedo not hesitate to contact us with special shipping requests.

We pride ourselves on fast order processing and consistent shipping times.

BRNDNUSTORE.com offers competitive shipping prices and can facilitate specialshipping requests. Please do not hesitate to email us with any questions. Wewill do our best to accommodate your shipping needs.

All domestic US packages are shipped free of charge using UPS/FedEx ground.
For faster shipping within the continental US, chose from the following options:
FedEx 2nd Day Air - $25

USPS Express/FedEx Next day air Saver - $35-40

Rates for Alaska & Hawaii?
USPS/FedEx Economy Air - $30

USPS/FedEx 2nd Day Air - $45

USPS/FedEx Next day Air Saver - $65

Canadian shipments are sent via USPS?
USPS Global Airmail - $25

USPS Global Airmail does not offer tracking. If you chose this method of shipping,you will not be able to track your package once it leaves our store. 

USPS Global Express Airmail- $32 (per one pair of shoes, each additional pair is $20 + or - depending on item weight)

USPS Global Express Airmail comes with a tracking number.We will send you your tracking number once the package has shipped.

International orders are sent via USPS?
USPS Global Express Airmail- $32 (per one pair of shoes, each additional pair is $20 + or - depending on item weight)
USPS Global Airmail does not offer tracking. If you chose this method of shipping,you will not be able to track your package once it leaves our store. 

USPS Global Express Airmail $ 40-50

?USPS Global Express Airmail comes with a tracking number.We will send you your tracking number once the package has shipped.

Item Availability
Due to the exclusive nature of our inventory, many items are stocked in limitednumbers. We update our online inventory as items come and go. If we are out ofsomething you covet, contact us and we'll provide information on possiblealternatives. Our staff is knowledgeable and eager to help.
Back to Top

Return policy
Our goal is to provide each and every person with the perfect fit.Occasionally, however, we don’t quite get it right. In these rare cases you canreturn the item within seven days of delivery for exchange or store credit.Returned items must be undamaged, unaltered, unworn and must include originaltags and original packaging. BRNDNUSTORE.COM does not accept returns orexchanges on discounted or sale items. Please email or call before sending anymerchandise back to us. BRNDNUSTORE.COM is not responsible for unauthorizedreturns.
Back to Top

Sale Items and Code Restrictions
If you purchase an item and within 7 days of that purchase we reduce the priceof that item, contact us and we will issue store credit for the difference.

Items purchased at full price may not be returned once that item's price hasbeen reduced.

Coupon codes can be applied to single or multiple items within a singlepurchase. Only one coupon code can be used per purchase. Coupon codes cannot beused on the purchase of limited edition or exclusive items, nor can they beused on items that have been reduced from their original price. The specificsof each coupon code also apply.
Back to Top

Privacy policy
At BRNDNUSTORE.com we are committed to protecting your privacy online. When youshop on our site, we collect personal information from you such as your name,e-mail address, billing address, shipping address, telephone number, productselections, and your payment information. We will not sell or rent yourpersonal information to anyone. We use customer information only forBRNDNUSTORE.com's purposes.
Back to Top

BRNDNUSTORE.com is Fraud Smart
BRNDNUSTORE.com has implemented a dedicated order review team. If the creditcard information you have provided is not accurate with the card-issuing bank,our support team will contact you to verify the information. If you do notreply with the corrected data within 2 business days, your order will be cancelled.
Orders under review will remain eligible for purchase.
Back to Top